You cannot trust this casino, and customer service is just someone who has intention of making any effort to resolve anything you might need. They won't, and so they will accept paymentz and it will be eventually given to that casino but they won't accredit me. It was sent to the payment processor all casinos that do eransfers use, and all casinos will contact that payment processor if there's an issue. This company will steal your money like they did mine.